Business leaders consistently list communication and critical thinking and the required skills for an employee to be successful.  As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly.  People-Centric Skills 2.0 takes our readers through the second journey with our main character, Dalton Zimmer, who is a professional speaker/trainer and executive coach.  Dalton takes readers through challenging situations and strategies how to handle each. Key points discussed and highlighted include: Managing employees with different goals and objectives; Promoting and marketing the goals and objectives of internal auditing; Keys to effective exit conferences; How to overcome cultural differences and be successful in a multi-cultural organization.New to this edition is a discussion of generation gaps and how to bridge those gaps through communication.