CLCTS2
LanguageENG
PublishYear2006
publishCompany
Wiley
EISBN
9780470073667
PISBN
9780471475781
edition
2
- Product Details
- Contents
Service starts when a customer walks into a restaurant and doesn't end until he or she walks out. From checking your car or coat to ordering your first drink---all the way to paying your bill, the service staff can make your dining experience memorable in a good way---or in a bad one. There is an art to good service that can be trained and taught, and Presenting Service provides the manager with the skills to create a good dining experience through good service.
Collected by
- The British Library
- UCB