nobuy
CLCR19
LanguageENG
PublishYear2000
publishCompany
Wiley
EISBN
9781119020318
PISBN
9780787952518
- Product Details
- Contents
Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one.
Collected by
- Yale University
- Princeton University
- Columbia University Library
- UCB
